Net-zero, ESG targets look good and define the roadmap for change, but good governance makes things happen. Because of the far-reaching impact of sustainability decisions, governance structures for sustainability need to pan across several functional areas and not just the sustainability department.
- Head of Sustainability could report into the CEO and the Board
- The sustainability department should be supported by a cross-functional team to review strategy performance and define priorities.
- Sustainability managers and teams in brands, retail markets and suppliers should drive the implementation across the company.
- Each central function and brand is measured against a set of sustainability KPIs, in the same way, performance against sales figures and customer satisfaction is measured.